SOTT does not accept returns or exchanges of any products. For health and safety reasons, all sales are final. Even in the event that the product you purchased is still sealed in its packaging and has never been opened, we are still unable to accept any returns.
Make sure to follow the instructions included with your toy. Many toys ship without their batteries fully installed or charged, so make sure to check the battery compartment or try charging your toy before fearing your new toy is defective. SOTT does not accept returns or exchanges of any products. For health and safety reasons, all sales are final. If issues persist within the first 14-days of purchase, please email inquires to email@example.com
Cancellations need to be made within 24 hours. Please email us at firstname.lastname@example.org for information.
ISSUES WITH YOUR ORDER?
Please fill out our contact form stating your Order Number along with your concerns.